This Privacy Policy applies to information collected from you, including personal information such as your name, organisation, address and/or email address, in the following ways:

  • In person
  • Via our website
  • Via emails or other methods of communication you have with us
  • Via completed electronic forms, including surveys, submitted by you
  • If you subscribe to news updated from us.

We collect personal information about you so that we can perform our business activities and functions and to provide the best possible quality of service. Data collected is generally combined and general statistics are generated for the provision to government, industry and publicly. Your information may be disclosed to other bodies, including government agencies, where required.

We may review this policy and make changes from time to time. Any updated versions will be posted on our website. We therefore encourage you to check our website to ensure that you have the most recent version.

Information retrieved while visiting the website

Some information is automatically retrieved while you visit the site. This information is outlined below. 

In order to provide you with better and more relevant services, we compile information about website usage. This information helps us to better understand our customers’ interests and site usage patterns and also what types of content may help to encourage those visits.

We also log your IP address (the perceived location of your computer on the internet) and your browser and operating system details whenever you use the site. This is primarily for system administration and troubleshooting purposes but to also assist in understanding the locations of users accessing the site and the different types of technology platforms being used to do so.


This site uses cookies to enhance your experience while visiting the site. Cookies are small text files created by a web server, delivered through a web browser, and stored on your computer. They provide a means for this site to keep track of online patterns and preferences, as well as to identify return visitors. Cookies make the personalisation of your web experiences possible, so that you do not need to re-enter your information each time you visit the site.

You can manage the use of cookies on your computer using controls in your browser. To learn more about how to manage cookies, visit Note that disabling of cookies may prevent this site from functioning properly when viewed through your browser.


To prevent unauthorised access, maintain data accuracy and ensure the appropriate use of any information supplied by you, we have put in place processes to protect your information. Additionally, all user information stored on the site is protected from unauthorised access through the use of secure passwords, brute force protection, 404 detections, strong password enforcement, bad user lockouts, system file restrictions and other security measures.

Users have specific responsibilities to keep their passwords safe.

The website, and the underlying data, is hosted by a third-party service provider. This service is based in Singapore. This Service Provider employs physical, electronic and managerial processes to protect the hosted service (site and data).

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